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Fees
Iban Fees
Card Fees
Finance
Cards
Send and Receive
International Transfer
Support
FAQs
Download the app
Compliance & Customer Care
Monitoring & Reproting
Consumer Education
Fairness & Transparency
Vulnerable Customer Support
Complaints and Dispute Resolution
Customer Protection
About Us
Contact Us
Paytora Payment
LTD – Client Complaint Form
Fees
Iban Fees
Card Fees
Features
Cards
Send and Receive
International Transfer
Support
FAQs
Download the app
Compliance & Customer Care
Monitoring & Reproting
Consumer Education
Fairness & Transparency
Vulnerable Customer Support
Complaints and Dispute Resolution
Customer Protection
About Us
Contact Us
Fees
Iban Fees
Card Fees
Finance
Cards
Send and Receive
International Transfer
Support
FAQs
Download the app
Compliance & Customer Care
Monitoring & Reproting
Consumer Education
Fairness & Transparency
Vulnerable Customer Support
Complaints and Dispute Resolution
Customer Protection
About Us
Contact Us
Paytora Payment LTD – Client Complaint Form
First Name *
Last Name *
Email Address *
Untitled Question
Paytora Account Number *
Phone number (include Country Code) *
Your Country *
Date of Incident *
Description Of Issue *
Relevant Transaction ID
Service/Product Involved *
Life Up Card
Payment Processing
Paytora Account
Other : _____________________
Complaint Type *
Unauthorized Transaction
Service Outage
Delayed Transaction
Incorrect Billing/Charges
Technical Issues
Fraudulent Activity
Other : _____________________
Please specify what resolution or action you would like to see taken *
How would you like us to contact you? *
Email
Phone
Other : _____________________
Drag or drop your file here or
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Upload up to 5 supported files. Max 10 MB per file.
Submit
Frequently asked questions
How long does it take to get a response?
Our team usually replies within 24 hours, but we aim to be even faster!
Can I contact support outside of business hours?
Absolutely! Our support team is available 24/7 to assist you.
How secure is my personal information?
Your privacy is our priority! We use top-notch encryption and follow strict security protocols like AML and KYC to keep your info safe.
Handling your money is as simple as it gets. Send, spend, and save—all in Paytora. Why make things complicated?